Privacy statement
In this privacy policy, we inform you about which personal data we collect, why we collect this data, and what we do with it. The Hollands Cheese Museum Alkmaar Foundation (hereinafter referred to as Hollands Cheese Museum) values the careful handling of your personal data and ensures that the personal information you provide to us is treated confidentially.
This privacy policy was last updated on April 19, 2024.
If you have questions not answered in this privacy policy or comments about the content, or if you have complaints, we would be happy to get in touch with you. Please use the contact details at the bottom of the privacy policy for this purpose.
Scope
This privacy statement applies to the website of Hollands Cheese Museum and your visit to our museum. Hollands Cheese Museum processes the following personal data:
- First and last name
- Email address
- Country
- Phone number
- IP address
- Cookie ID
- Preferences
- Visual material
- Payment information
Why We Need This Data
Contact
Hollands Cheese Museum processes personal data to get in touch with you, for example, if you email or call us. We retain your personal data for as long as necessary for this contact or up to a maximum of 2 years after we last had contact with you.
Ticket Sales via the Website
Through our website, you can order tickets for the Cheese Museum or make a donation. We process your personal data to complete the order and email the tickets to you. We retain these personal data in compliance with our fiscal retention obligation for up to 7 years after the end of the fiscal year.
Visit to the Hollands Cheese Museum
Upon entry, we ask you to show your admission ticket. If this is a museum pass, the museum association processes the date and time of your visit. For more information about data processing by the museum association, please refer to the privacy policy of the museum pass. We do not receive this data; we can only request aggregated statistics.
Holders of an Alkmaar Pas gain access upon presentation. Hollands Cheese Museum scans the pass and does not obtain any further personal data from it. Information about data processing by Alkmaar Pas can be found here.
When you visit the Hollands Cheese Museum, we process live camera footage for the safety of our visitors and property.
Personal Data of Volunteers and Board Members
The personal data of the volunteers (name, address, and email address) of Hollands Cheese Museum are stored externally on a private computer. We need this personal data for scheduling, organizing outings, and holding meetings. Once you unsubscribe as a volunteer, we will delete your data.
Sharing with Others
Hollands Cheese Museum does not sell data to third parties. Hollands Cheese Museum shares your personal data with various third parties if necessary to execute the agreement and to comply with any legal obligation or if you have given consent. We sign a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Hollands Cheese Museum remains responsible for these processes.
We work on this site with the following companies:
- Cookie providers (see the overview of cookies and associated purposes)
- IT service providers, including our website builder Raadhuis for creative communication and the hosting party Cyso
- The payment service provider for the webshop, Ticketcounter
- Marketing partners, such as Bambuu and Lieke Online
- Suppliers of administrative tools
- Consultants and advisors we engage
- Online platforms we use to support our services
Your personal data, except for cookie information, is processed as much as possible within the European Economic Area (EEA). When we are confident that appropriate safeguards are in place to protect your privacy, we may choose to engage service providers outside the EEA.
Website Visit Tracking
Hollands Cheese Museum uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Hollands Cheese Museum uses cookies with technical functionality. These ensure that the website functions properly and can remember your preferred settings. We also use analytical cookies, which help us to make the website function well. We can also use these to optimize our website. We anonymize this data before processing it.
Marketing cookies are used to track visitors when they visit different websites. The aim is to display advertisements, such as Google ads and social media campaigns, that are tailored and relevant to the individual user.
You can unsubscribe from cookies by clicking the cookie bot button at the bottom left of your screen and adjusting your consent preferences. Additionally, you can delete all previously stored information via your browser settings.
Your Privacy Rights
You have the right to view, correct, or delete your personal data. You also have the right to object to specific processing, restrict processing, data portability, and the right to withdraw consent. You can send a request to info@kaasmuseum.nl.
If you have any privacy questions or a complaint, we would like to hear from you. Hollands Cheese Museum also wants to inform you that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Security
Hollands Cheese Museum takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. For example, our website is secured with TLS.
Contact
If you have questions about this privacy statement, you can contact us by emailing info@kaasmuseum.nl or sending a letter to:
Stichting Hollands Kaasmuseum Alkmaar, KvK 41239000, Waagplein 2, 1811 JP Alkmaar.